RED Zone Ambassador

# of positions: 4

Contract: May 1st 2018 – April 1 2019 (3 semester contract)

Summer Hours & Pay Rate: 15-32 hours $14.00

Fall/Winter hours: 10-12 hours $15.00

*preference will be given to students who can work through the summer term into the Fall and Winter term.

As part of your work study experience, you will be asked to participate in Becoming YU – a new program designed to support students in creating meaningful goals and objectives, recognize the value of your experiences, identify the leadership and career competencies you gain through these experiences and confidently articulate your skills and experiences, whether it’s for a future job or further education opportunity.  Throughout your work/study experience you will have the opportunity to meet regularly with your coach to set goals and objectives, report and reflect on your progress and get valuable feedback.

Description:

York’s RED Zone is an orientation/transition program designed with assisting new student transition.

During the summer term, The RED Zone will run programming from the beginning of May through the end of August and focuses on welcoming new students and their parents in supporting their orientation to York. The program includes delivering summer transition support and programs to support newly admitted students who will be starting university in September.

During the Fall/Winter RED Zone operates exclusively in the Vari Hall kiosk from September until April exams. During this time the shift focuses from student transition programming and support to also include larger commitment towards the overall York community. The RED Zone has a strong online community and social media presence, which is positioned to provide opportunities for  the student body (which is largely a commuter population) up-to-date and relevant information ranging from academic and non-academic resources, This includes way finding, financial support, academic advising, important dates and deadlines to help enable easier access administrative processes.  The RED Zone is designed around a peer-to-peer model where experienced, upper year students are provided the tools and develop the skills to share their experiences, wisdom and advice through interactive conversations and storytelling. The RED Zone supports York’s mental health strategy by responding to student’s needs through a framework of active listening, compassionate student-centric customer service model, as well as triaging accurate referrals, which are built through strong partnerships across all campus service providers.

RED Zone Ambassadors are excellent team-players, communicators, networkers, problem-solvers, storytellers and peer mentors. They possess superior interpersonal skills and display their enthusiasm about studying at York University and being an active member of the community. They possess a wide and deep knowledge base about York University’s services and supports and they understand the needs of students in transition. They are energetic, organized and committed to making each student’s transition to York as smooth as possible online and in person. RED Zone Ambassadors have the ability to translate their personality to an online forum and will be comfortable integrating their personal life with their professional life.

Overview of duties and responsibilities:

RED Zone Student Ambassadors provide front-line, peer-to-peer contact to new students. They undertake any and all tasks associated with its smooth functions. Some major functions include:

  • Organizing orientation related activities for Parents Family program and summer transition programming (York 101) including fostering  partnerships and collaborations within the Student Success and engaging other units
  • Delivering tours, information sessions and peer-to-peer mentorship for both incoming students and their family supports during the summer term
  • Planning and yearly programming and content, which includes planning aspects of social media strategy and outreach, research and engagement projects, assessments and analytics as well as event support and outreach
  • Supporting the York community through triaging accurate referrals to services for faculty/student/staff with through an inclusive, accessible lens that supports York’s mental health strategy
  • Acts as York Ambassador welcoming and orientating other campus partners in the RED Zone and work on collaborative projects and events.
  • Visible and active social media presence that engages the York Community through online community facilitation, including creating targeted content in Facebook, Twitter, Instagram and Snapchat
  • Equal pay for equal work applies when there is “equal work” meaning the employees perform substantially the same kind of work in the same establishment, the work requires substantially the same skill, effort and responsibility and is performed under similar working conditions. All of these conditions must be met for equal pay for equal work to be required there are some exceptions.

Additional assets
Digital creative production of basic graphics for promotion as well vlogging, Experiences use of Adobe Creative Suite products are highly desirable asset, but not mandatory by any means. This can include (Photoshop, InDesign, Illustrator as well as Premiere or other video editing software).

Mandatory Training
RED Zone Team and will attend mandatory training in advance of the active RED Zone service period from April 30 until the end of the first week of May. The active RED Zone service period begins the second week of May.

Hiring Process:
This position begins in Summer and extends until April of the following year. At the end of the summer, the successful candidate will get a performance review and based on the results will be invited to continue their contract throughout the fall and winter semester. Note: You must be available for full-time hours for the summer term and part-time hours in the winter term.

Scheduling:
During the summer, the RED Zone Ambassador position typically operates between 9:30am – 4:30pm with some weekend hours for special events. The hours of work per will range from 15-32 hours based on scheduling. If you are taking summer courses between 9:30am-4:30pm, please indicate that in your application for consideration, we do our best to accommodate classes, but we require transparency in understanding availability.

The kiosk operates between 10am-4pm on Mondays to Fridays in the Fall/Winter semester. Students must maintain full-time course load to be eligible to continue into the Fall/Winter. Shifts will be scheduled around your academic schedule.

**International student applications eligible for ISEF will also be accepted as we have limited positions.

How to apply:

1)    Please include an updated resume including your on-campus involvement. *Preference will be given to students who have a demonstrated track record of sustained involvement in campus life, including co-curricular involvement in their respective College, participation in student clubs or government, part-time or volunteer work in a service unit of the university and involvement in campus orientation or recruitment events.

2)    Please complete the First-Year-Transition Creative Assignment. Incomplete applications will not be considered.

First-Year-Transition Creative Assignment:

As reflective of RED Zone’s mandate, this assignment is your opportunity to creatively showcase how you would identify the needs of new students and respond to them as a future ambassador. As a future RED Zone Ambassador, you will be available both in person and online. You may choose whatever digital creative medium you feel strongly represents your skills i.e creative use of social media or video blog or YouTube.

Content –How would you welcome new students and support their transition to York? How successful are you to identify first-year needs? How did you weave your own personal story of transition into the assignment and able to integrate your own experiences of transition

  • Creative digital/social media– Is your creative medium relevant and captivating? We value “artistic” skill, but the assignment is being judged on how you would support students through the use of video-based technology (i.e. snap, Instagram, youtube).  This is chance for you to show us how you communicate in person and how you would deliver those resources or advice.
  • Some examples of previous First Year Transition Assignments:

*You will be able to upload your assignment and any additional documents/components through the online form, once the application page goes live.

APPLY NOW

NOTE: Applications are due on Monday, April 23 @ 9am.